Account Supervisor

Posted Date 4 weeks ago(9/24/2020 3:17 PM)
Requisition ID
Account / Service-conseil

Overview / Description

Culture @ Ogilvy Health



Why work

with us?

One of Canada’s best Pharmaceutical Advertising Agencies, experiencing growth and willing to transform health communication in Canada

Be part of growing team of young, yet seasoned professionals and opportunity to grow.

Participate in sophisticated and groundbreaking professional, patient and direct-to-consumer (DTC) campaigns.

Work with Tier 1 Pharma Clients in Canada and on a global scale.

Excellent work environment downtown. Working from home is possible until the office will reopen.


Role Summary:

The Account Supervisor (AS) is the main person responsible for project delivery, responsible for following the process and supervising the team from project initiation to delivery. Account Supervisor must be proactive in running initiatives while still being a team player and supporting the account team with delivering on client expectations. Account Supervisors will also focus on developing their strategic planning skills in assisting ADs or Sr. ADs in building workshops, writing strategic plans and especially tactical plans.


Account Supervisor are intermediate-level positions to learn & grow strategically and organized individuals capable of multi-tasking and prioritizing will thrive in this role. 



The Opportunity for an AS in our Team:






A remarkable opportunity for an energetic, and ambitious person to use superior project management skills to thrive while developing strategic thinking capabilities. As a key team members, AS play a central role in ensuring client deliverables and ensure they link to brand strategy. The ideal AS is someone with strong project management aptitude, and a good attention to detail that can be independent in running initiatives and supervisor teams of AE/AMs, while pushing their limits and learning a new side to the business.


This position is key for someone who wants to grow within the company, and we are looking for someone who will demonstrate ownership and take on more responsibilities. This is a transition role from project management masters to brand directors.


Next Level Opportunity passed this role:

Account Supervisor who master strategic planning immediately related to campaigns and annual planning as well as understand the business challenges and demonstrate strong management potential can become Account Directors.



Responsibilities / Responsabilités

Principal     Responsibilities


Managing all of the brand's projects & knows where projects are at all times;

Ensure delivery of high-quality communication products, on time and on budget, while managing and ensuring quality of our services to Clients (attention to detail, updated status and budget reports, organized communication, responsiveness)

Support the Account Director in developing the brand strategy, and ensure all projects link back to strategy;

Manage priorities and maintain client relationship in regard to ongoing projects.


Daily Tasks:














Managing ongoing projects related to the brands assigned to you (from opening jobs to writing project briefs, validating information with clients, building project proposals, investigating background on brand and category, building timelines, estimates, updating Agency and client status reports, proofreading tools, liaising with clients, uploading and following up on client internal & external approval processes, managing print and digital production as it relates to your projects.

Coordinating efforts of the projects between creative, studio, clients, programmers etc. and managing/adjusting priorities in partnership with the Account Director

Supporting Account Director in managing day-to-day on accounts and ensuring a positive relationship with clients and preparing proposals for new business or new ideas (presentation building skills)

Ensuring financial follow-up and billing requests internally (including budgets recaps and flag overages to Account Directors in a timely fashion)

Assist Account Directors in workshop planning, brand planning and tactical planning and ensure strategy is carried through projects



Important Qualities:

Outstanding project management, organization and prioritization abilities

Strong strategic potential and interest

Working knowledge of all media (print, TV, radio and digital)

For Canadian Accounts: PAAB and ASC understanding and basic negotiation skills (support by Account Supervisor and Director)

Self-motivator, willingness to stay up to date in a fast-pace environment, engagement and persistence

Experience in building estimates and managing project profitability, financial management abilities

Interest in science & health, a learning attitude

Meticulous. Attention to detail a must. A service attitude.

Able to work independently and to take ownership while being a team player and mindful of others (partnership attitude)

Enjoy listening, learning and adding value.

Applies the Company’s ideals to all decision-making business approaches.


Minimum Requirements:

Pharmaceutical Marketing/Advertising/Communications Experience:

A minimum of 4 years of pharmaceutical agency experience or relevant project management experience

Science or Marketing degree are important assets




Ogilvy Canada employees are encouraged to bring their ideas, experiences and perspectives, gleaned from their varied backgrounds, to the workplace.  We strive to create an environment in which all employees can feel comfortable to contribute to their fullest potential without regard to their race, color, creed, religion, sex, national origin, disability, age, citizenship, marital status, sexual orientation, gender identity or expression.

Options / Options

<p style="margin: 0px;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later./&nbsp;<span>D&eacute;sol&eacute;, la fonction Partager ne fonctionne pas correctement pour le moment. Veuillez actualiser la page et r&eacute;essayer plus tard.</span></p>
Share on your newsfeed / Partager sur votre fil de nouvelles